By default Name
field of a meeting in Sugar has size limit of 50 characters. This is pretty strong limitation. For example, John Smith (Contoso) / Julia White (Company) / Scoping discussion
exceeds this limit by 15 characters. When such a meeting is synchronized from Exchange mailbox to Sugar - it's subject is truncated.
Meeting subject truncation may lead to duplicates. If another user has same meeting in Exchange mailbox then during synchronization matching meeting will not be found in Sugar because of subject and duplicate item will be created in Sugar.
To increase Name
field size limit in Sugar open Studio
, navigate to Meetings
module, choose Fields
and then Name
field. Update Max Size
to greater value, e.g. 150.